Contact Us

Best Crypto Casinos exists to help US players compare no-KYC and crypto-friendly casinos honestly — but a site like ours only stays useful if readers can flag what's wrong, ask what's missing, or push back on something they disagree with. This page explains what we can help with, what we can't, and how to reach us.

What we can help with

• Corrections — an operator changed its bonus terms, dropped a supported coin, or updated its licensing information since we last checked
• Questions about how we rank or review sites, including our stance on no-KYC play and offshore licensing
• Feedback on a specific review, coin, or payout claim you think needs a second look
• Reports of broken links, outdated offers, or factual errors anywhere on the site
• General questions about how crypto deposits, withdrawals, or wagering requirements typically work

What we can't help with

We're an independent research and comparison site — we are not a casino operator, a payment processor, or a customer support line for any brand listed here. That means we can't:

• Access, verify, or resolve individual player accounts at BetPanda, CoinCasino, Cryptorino, or any other operator we cover
• Process withdrawals, refunds, or bonus credits — those requests go to the casino's own support team
• Confirm whether a specific state permits offshore crypto casino play — that depends on your local laws, and we'd always suggest checking with a qualified legal professional if you're unsure
• Give tax advice on gambling winnings or crypto gains. US players are generally liable for tax on both, but the specifics depend on your situation — a tax professional is the right person to ask, not a comparison site

If your question is about how a particular offer works, our Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed page and the individual operator write-ups on our rankings pages are usually the fastest place to check terms before reaching out.

How we handle enquiries

We read every message that comes in, though as a small editorial team we can't guarantee a response to everything — particularly account-specific queries that belong with the operator itself. When we do reply, expect a plain answer rather than a sales pitch: we don't push readers toward any casino, and contacting us never affects how a site is ranked.

Before you write in

A few things are worth checking first, since they answer most of the questions we get:

1. Bonus terms, wagering requirements, and eligibility sit next to each offer on our rankings pages — check there before assuming a figure is wrong
2. Licensing for the operators we cover is typically offshore (Curaçao, Anjouan, or similar) rather than issued by any US regulator, and availability varies by state — this is explained on our main comparison pages
3. Supported coins and network fees change over time; if you spot one that's out of date, that's exactly the kind of correction we want to hear about
4. For anything about how commissions work, see our disclosure — we may earn a commission if you sign up through a link on this site, but that never buys placement or a better score

A note on responsible gambling

If you're reaching out because gambling has started to feel like a problem — whether that's chasing losses, spending more than planned, or struggling to stop — please don't wait on us to reply. The National Problem Gambling Helpline is available at 1-800-GAMBLER, and our Responsible Gambling page has further tools and information. Offshore crypto casinos generally don't offer the same self-exclusion or player protection tools as state-regulated operators, so it's worth using external resources like the helpline directly rather than relying solely on a casino's own controls.

All content on this site is intended for readers who meet the applicable age minimum — 18 or 21 depending on the operator and your state — and gambling involves real risk of losing money, with added exposure to crypto price volatility. Nothing here should be read as a way to guarantee winnings or replace income.

Who's behind this site

Our review process, methodology, and editorial standards are outlined on our About Us page, along with how we approach affiliate relationships. Our full publishing terms are set out in the Terms and Conditions.

Getting in touch

The best way to reach us is through the contact details provided elsewhere on this site or in any confirmation email you received. When you write in, include the specific page or casino name your question relates to — it helps us track down the right context quickly, especially for corrections or offer updates.